If you want to pursue a claim under Tennessee's Lemon Law, you must first send a notification to the manufacturer, and give them a final opportunity to repair it. You should send this letter after the fourth repair attempt, or after your vehicle has been out of service for 30 days. Send your letter by certified mail, with a return receipt requested. Once the manufacturer receives your letter, they have ten days to repair the problem.
Sample Demand Letter
[Your name]
[Your address]
[Your telephone number]
[Date]
[Name of manufacturer]
[Manufacturer's address]
Dear Manufacturer:
I believe that my vehicle is a "lemon" under Tennessee's Lemon Law. I am hereby making a written demand for a final repair attempt because the vehicle does not conform to the warranty.
I purchased a [make, model, year of vehicle] on [date] from [name of dealership] in [city, state]. Since buying the vehicle, I have had to return it to the dealership a total of [number] times. My vehicle has been out of service for repairs for a total of [number of calendar days] calendar days.
My vehicle has been in [authorized dealership] on the following dates for repair of the following defects:
[date in/out] [list problems]
I am currently having the following problems with my vehicle:
[list current problems]
Since these defects substantially impair the use, value, or safety of my vehicle, I am also requesting information about your arbitration program.
Sincerely,
[Your name]