What is a Lemon Under North Carolina Lemon Law?

North Carolina Lemon Law covers new passenger vehicles, SUVs, vans, trucks, and motorcycles under 10,000 pounds that are purchased in North Carolina. In order to be considered a "lemon," the vehicle must meet the following requirements:

• Does not conform to the manufacturer's express warranty
• Has substantial defects affecting the use, safety or value of the vehicle
• Has manufacturer's defects that occurred during the first year from the delivery date, the first 12,000 miles on the odometer, or the expiration of the express warranty (whichever period ends last)
• Has been taken in four times for the same problem, or has been out of service for a cumulative total of 20 business days for a series of unrelated problems within any 12-month period during the warranty
• The manufacturer has been notified in writing of the defect and is given one final opportunity to repair the vehicle
• You have participated in the manufacturer's informal arbitration program, if one exists