Demand Letter Under North Carolina Lemon Law

If you want to pursue a claim under North Carolina's Lemon Law, you must first send a notification to the manufacturer. You should send this letter after the third repair attempt. Send your letter by certified mail, with a return receipt requested.

Sample Demand Letter

[Your name]
[Your address]
[Your telephone number]
[Date]

[Name of manufacturer]
[Manufacturer's address]

Dear Manufacturer:

I believe that my vehicle is a "lemon" under North Carolina's Lemon Law. I am hereby making a written demand for a final repair attempt because the vehicle does not conform to the warranty.

I purchased a [make, model, year of vehicle] on [date] from [name of dealership] in [city, state]. Since buying the vehicle, I have had to return it to the dealership a total of [number] times. My vehicle has been out of service for repairs for a total of [number of calendar days] calendar days.

My vehicle has been in [authorized dealership] on the following dates for repair of the following defects:

[date in/out] [list problems]

I am currently having the following problems with my vehicle:

[list current problems]

Since these defects substantially impair the use, value, or safety of my vehicle, I am requesting information about your arbitration program.

Sincerely,
[Your name]