If you want to pursue a claim under Minnesota's Lemon Law, you must first send a notification to the manufacturer, zone representative, or dealer, and give them one last chance to repair the vehicle. You should send this letter by certified mail, with a return receipt requested. If you send the letter to the dealer, you should also send a copy to the manufacturer.
Once you send the letter, the manufacturer has the right to make a final repair attempt. If the problem still isn't fixed, and the manufacturer requires it, you must enter into the manufacturer's informal dispute resolution process. You can accept the findings of the arbitrator, or you can reject them and go to court.
Sample Demand Letter
[Your name]
[Your address]
[Your telephone number]
[Date]
[Name of manufacturer]
[Manufacturer's address]
I believe that my vehicle is a "lemon" under Minnesota Statutes, Section 325F.665. I am hereby making a written demand for final repair under this law, and will pursue a replacement or refund under this law if the vehicle is not made to conform to the warranty.
I [purchased/leased] a [make, model, year of vehicle] on [date] from [name of dealership] in [city, state]. Since [buying/leasing] the vehicle, I have had to return it to the dealership a total of [number] times. My vehicle has been out of service for repairs for a total of [number of calendar days] calendar days.
My vehicle has been in [authorized dealership] on the following dates for repair of the following defects:
[date in/out] [list problems]
I am currently having the following problems with my vehicle:
[list current problems]
Since these defects substantially impair the use, value, or safety of my vehicle, I am hereby allowing you one final opportunity to repair my vehicle and am requesting information about your arbitration program.
Sincerely,
[Your name]